Chapter 12: Public Relations and Framing the Message
This chapter was all about public relations. Public relations was brought about in order to defend against muckraking journalists and working unions. Phinaes Taylor was a famous theatrical agent who was notorious for his gross exaggeration, fraudulent stories, and staged events to secure newspaper coverage for his clients. I find it funny that he later ran a circus. He seems like the quintessential scum-bag agent seen in movies and sitcoms. Women were also able to claim a spot in the public relations industry since it was new at the time and not entirely claimed by men. The Public Relations Society of America defined public relations as "Public relations helps an organization and its publics adapt mutually to each other."